Teaching plan for the course unit



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General information


Course unit name: Business Management Systems

Course unit code: 568294

Academic year: 2021-2022

Coordinator: Merce Bernardo Vilamitjana

Department: Department of Business

Credits: 2,5

Single program: S



Prior considerations


In this subject, the gender perspective is considered.



Estimated learning time

Total number of hours 62,5


Face-to-face and/or online activities



-  Lecture with practical component




Independent learning






Working knowledge of English, including reading and listening skills.



Competences to be gained during study


Basic competences

— Knowledge forming the basis of original thinking in the development or application of ideas, typically in a research context.

— Capacity to apply the acquired knowledge to problem-solving in new or relatively unknown environments within broader (or multidisciplinary) contexts related to the field of study.

— Capacity to communicate conclusions, judgements and the grounds on which they have been reached to specialist and non-specialist audiences in a clear and unambiguous manner.


General competences

— Capacity for effective public speaking.


Specific competences

— Ability to identify research topics of relevance to the academic community in a wide range of business subjects, including aspects of organization, management and accounting, and be able to address these topics with functional, process and management perspectives.

— Ability to understand new, relevant theories, essential paradigms and trends currently emerging in publications on business research in order to tackle specific problems in this field of study.

— Mastery of the design stages involved in business research activities, including selecting a new topic of interest, proposing a specific problem within the topic area and selecting a theoretical approach to frame the problem.

— Mastery of the implementation stages of business research activities, including selecting the methodological approach appropriate to tackle the problem and framing the potential contributions of solving the problem to the context of current knowledge and debate.





Learning objectives


Referring to knowledge

The main objective is to study the importance of managing organisations based on different management systems, such as quality, environment, social responsibility, etc., from a multidimensional point of view, making organisations more efficient and global.
During the sessions, students are provided with the necessary tools and support to develop their research skills in this fundamentally cross-disciplinary area.
In addition, students should develop a critical perspective on this field of research. 



Teaching blocks


1. Introduction to management systems

2. Main research topics in management systems



Teaching methods and general organization


Classes follow a mixed methodology, combining the introduction of theoretical concepts by the lecturer and students’ active participation in discussion and other activities. One of the aims of the subject is to create a forum for debate and discussion on this field of research. Thus, students’ participation is basic for the development of the subject topic.



Official assessment of learning outcomes


Students are recommended to follow the continuous assessment procedure. All students are entered for this procedure by default. Students who do not follow this type of evaluation will be entered for single assessment.

Students following this option are those who attend class regularly. The final grade is based on:

— Class attendance and participation. Class attendance, participation in discussions and problem-solving exercises. This part is worth 10% of the final grade.

— Presentation and discussion of a research paper. Once research proposals have been decided, each student is expected to present and discuss a paper related to the chosen topic. Detailed instructions are provided in the Virtual Campus. This part is worth 30% of the final grade: 20% for the paper comment + 10% for the public presentation.

— Research proposal. Each student should prepare and publicly present a research proposal related to the topics covered in class. Detailed instructions are provided in the Virtual Campus. This part is worth 60% of the final grade: 40% for the proposal + 10% for the public presentation + 10% for the peer review.

Students receive a pass grade for the subject provided that the final grade is equal to or higher than 5 out of 10. 

Repeat assessment

Students with a final grade below 5 out of 10 have to submit a revision of their research proposal. The main characteristics are detailed in the Virtual Campus.


Examination-based assessment

Students who do not attend class regularly are entered for this procedure. Students who do not follow the continuous assessment procedure will be entered for single assessment.

Single assessment consists of the submission of a research proposal. Students should prepare a research proposal related to the topics introduced in theory sessions. The main characteristics are detailed in the Virtual Campus. This part is worth 100% of the final grade.

Students pass the subject if their final grade is equal to or higher than 5 out of 10.

Repeat assessment

Students achieving a final grade below 5 out of 10 must submit a revision of the research proposal. Detailed instructions are provided in the Virtual Campus.



Reading and study resources

Consulteu la disponibilitat a CERCABIB


Camison, C., Cruz, S., Gonzalez, T. (2007), Gestión de la calidad: conceptos, enfoques, modelos y sistemas, Pearson Educacion, Madrid, Spain

Catąleg UB  EnllaƧ

Casadesus, M., Heras, I., Merino, J. (2005), Calidad práctica: una guía para no perderse en el mundo de la calidad, Prentice-Hall Financial Times, Madrid, Spain

Catąleg UB  EnllaƧ

Claver, E., Molina, J., Tari, J. (2011), Gestión de la calidad y gestión medioambiental: fundamentos, herramientas, normas ISO y relaciones, 3a ed., Piramide, Madrid, Spain

Catąleg UB  EnllaƧ

Karapetrovic, S., Casadesus, M., Heras, I. (2006), Dynamics and integration of standardized management systems. An empirical study, Documenta Universitaria. GITASP 1, Girona, Spain

Catąleg UB  EnllaƧ

Pyzdek, T., Keller, P. (2013), The Handbook for Quality Management: A Complete Guide to Operational Excellence, 2nd ed., Mcgraw Hill Book Co

Catąleg UB  EnllaƧ

Web page

EFQM (2009), EFQM Model 2010, [Pagina web de European Foundation Quality Model,], [Online]. Disponible: http://www.efqm.org, [2009, Octubre, 10]

Pągina web  EnllaƧ

ISO. International Organization for Standardization. [en línia] Disponible a: http://www.iso.org

Pągina web  EnllaƧ

Electronic text

Jonker, J., Witte, M. (2006), Management models for corporate social responsibility, Springer, Berlin.

Catąleg UB  EnllaƧ