|
General information |
Course unit name: Cross-Cultural Management
Course unit code: 364573
Academic year: 2025-2026
Coordinator: Patricia Elgoibar Esteban
Department: Department of Business
Credits: 6
Single program: S
|
Estimated learning time |
Total number of hours 150 |
|
Face-to-face and/or online activities |
60 |
|
- Lecture with practical component |
Face-to-face |
30 |
|||
|
- Problem-solving class |
Face-to-face |
30 |
|||
|
Supervised project |
30 |
|
Independent learning |
60 |
|
Competences / Learning outcomes to be gained during study |
| - |
CG6 - Creative and entrepreneurial skills (capacity to conceive, design and manage projects). |
| - |
CG5 - Ability to work in a team (capacity to collaborate with others and contribute to a common project, capacity to work in cross-disciplinary and multicultural teams). |
| - |
CG8 - Capacity to communicate in English and/or other foreign languages orally and in writing, comprehension skills, and mastery of specialized language. |
| - |
CG1 - Commitment to ethical practice (critical and self-critical skills and attitudes that comply with ethical and deontological principles). |
| - |
CG3 - Capacity for learning and responsibility (capacity for analysis, synthesis, to adopt global perspectove and to apply knowledge in practice). |
| - |
CE11 - Understanding of the culture and business practices of different countries, as the basis for adapting to an interacting effectively with other geopolitical contexts. |
| - |
CE6 - Ability to appraise processes and decision-making in the development of international operations. |
| - |
CE8 - Capacity to adopt an international approach to human resources management. |
| - |
CE1 - Capacity to analyse the international operations of business organizations and interpret their responses to economic, social, cultural and legislative factors in an international setting. |
| - |
This subject includes the gender perspective in specific topics or learning methodologies.
|
|
Learning objectives |
|
Referring to knowledge — Develop an awareness and appreciation of cultural differences.
|
|
Teaching blocks |
1. Cultural Dimensions
2. Communication and Cultural Norms
3. Business Practices and Business Conduct
4. Diversity and Inclusion
5. Leadership
6. Conflict Management and Negotiation
|
Teaching methods and general organization |
|
The teaching hours are distributed as follows:
|
|
Official assessment of learning outcomes |
|
Continuous assessment
Examination-based assessment Students who renounce continuous assessment are eligible for single assessment.
|
|
Reading and study resources |
Check availability in Cercabib
Book
FISHER, Roger; URI, William; PATTON, Bruce (ed): Getting to yes: negotiating agreeement without giving in. 2nd ed. New York: Peguin Book, 1991
Meyer, E. (2014). The culture map: Breaking through the invisible boundaries of global business. Public Affairs.
Guest, K. J. (2020). Cultural Anthropology: A Toolkit for a Global Age, 3rd edition. New York: Norton & Company, Inc.
Dresser, N. (2005). Multicultural Manners: Essential Rules of Etiquette for the 21st Century. New Jersey: John Wiley & Sons, Inc.
Peterson, B. (2004). Cultural Intelligence: A Guide to Working with People from Other Cultures. Yarmouth: Intercultural Press, Inc
Minkov, M. (2013). Cross-Cultural Analysis: The Science and Art of Comparing the World’s Modern Societies and Their Cultures. SAGE Publications.
Chapter
Elgoibar, P., Besieux, T., McCaffrey, M., & Godding, C. (2017). Showcase—“Believe in Diversity and Act Accordingly” Diversity, Inclusion, and Social Dialogue at BNP Paribas. In Shaping Inclusive Workplaces Through Social Dialogue (pp. 73-86). Springer, Cham.
Article
Meyer, E. (2015). Getting to si, ja, oui, hai, and da. Harvard business review, 74-80.
Cortina, L. M. (2008). Unseen injustice: Incivility as modern discrimination in organizations. Academy of management review, 33(1), 55-75.
Shijaku, E., & Elgoibar, P. (2023). A rainbow of colors: The value of embeddedness for understanding actor entrepreneurship in organizational LGBTQ+ communities. European Management Journal. vol. 41, num. 4, p. 648-660
Elgoibar, P., & Shijaku, E. (2022). Bringing the Social Back into Sustainability: Why Integrative Negotiation Matters. Sustainability, 14(11), 6699.
Elgoibar, P.; Ruiz-Palomino, P.; Gutierrez-Broncano, S. (2024). Laissez-faire leadership, trust in subordinates and problem-solving conflict management: A multigroup analysis across family and non-family businesses. European Management Journal . https://doi.org/10.1016/j.emj.2024.04.009 . ISSN: 0263-2373
Electronic text
Elgoibar, P., Euwema, M. & Munduate, L (2017). Conflict Management. In Oxford Research Encyclopedia of Psychology. New York: Oxford University Press. DOI: 10.1093/acrefore/9780190236557.013.5 <https://oxfordre.com/psychology/view/10.1093/acrefore/9780190236557.001.0001/acrefore-9780190236557-e-5?print=pdf>